Orbari help

Find an answer, ask a question or tell us what went wrong.

Read the manualPeople, catch-ups, relationships, follow-ups, exports and the Mac’s local connection for other apps →Common questionsAvailability, price, devices, privacy and how Markdown mirroring works →See the roadmapFollow published plans, vote and suggest an idea →

Email support

For questions, purchase help, privacy requests or anything else, email support@orbari.app. A person reads every message. Please leave out other people’s private details.

Quick checks

Markdown files are not updating: Check Settings → Sync, confirm the selected folder is available, then use Export now. The files do not recreate the app database on another device.
Help from artificial intelligence (AI) is unavailable: It needs a device that supports Apple Intelligence. You can still add and edit everything yourself.
Your purchase is missing: Use Restore Purchases in the app while signed in to the Apple Account that bought the unlock.

Send a private report

Describe what happened and the steps that led to it. Only the site owner can read reports. Leave out names, notes and other people's personal details.